Usability Lab – to optimize usability, quickly and efficiently

The Usability test enables experiencing usability – for developers, designers, decision-makers as well as the Ergonomists. The experience of use is the basis for our pragmatic and feasible suggestions for optimization, for new concepts and for an efficient quality assurance from the user’s point of view.

User Centered Scrum

Agile project management methods are used more and more. A well lead Scrum process that is based on clear and comprehensible user stories is highly efficient and produces good results fast. And if the users' point of view is introduced consistently in the development of the graphical user interface, the chances are good that the end result will be usable, will match the user requirements and - as the main benefit - will reduce cost, time needed for the development and a lot of nerves. Thanks to clear goals and comprehensible descriptions of user requirements, system requirements and specs, the project's chances of success are much improved.
(published in Netzwoche 1/2012, author: Dr. Christopher H. Mueller)

HAPA, Scrum mit User Stories

"Dank der User-Storys bekommen alle den Blick fürs Ganze": Peter Bösch vom Präzisionsdruckmaschinen-Hersteller Hapa erzählt im Interview von seinen Erfahrungen mit der Entwicklung einer Steuerungssoftware, basierend auf der Scrum-Methode. (German only)

Showing the police the ropes – guided tour for Polis4

To lower inhibition thresholds, to increase user acceptance, and to introduce new software effectively and efficiently.

Automatic enveloping made easy – operational concept for Neopost-software

The creative process in user Centered design: A new operational concept for the Neopost-OMS is forming.

A user manual for Polis4

Quick guide for Polis4: So that everybody knows what comes next and how it works.

Usability tests worldwide - case studies

The Ergonomists use the mobile usability lab to conduct tests in situ with the target groups or in the customer’s research & development lab. Two examples from Belgium and Japan.

Hello, world – usability for Zurich tourism

Redesign for www.zuerich.com: expert reviews and usability tests; concrete and workable proposals for optimized usability.

Information architecture for the tax office of the town Winterthur

Creating clarity – www.steuern.winterthur.ch: New information structure and improved user guidance.

The step to the click: Area "Investments" for private customers of the Credit Suisse Switzerland

Private customers win − and keep.

Usability optimization for Credit Suisse Private Banking Switzerland.

And action! Storyboard for video instructions

Video instructions for the iPad-App of the “Schweizer Illustrierte” (Swiss magazine)

Lifestyle digitally – the iPad-App of the “Schweizer Illustrierte” (Swiss magazine)

From printed product to the iPad-App – designed ergonomically.

Accessing cash anywhere – the iPhone app from PostFinance

"E-Finance at your fingertips ."

Optimization of the payment iApp for PostFinance.
 

Intranet for Roche - a pilot project with impact

The Ergonomists adapted the information architecture of the Roche Basel web portal to the expectations and needs of the employees. In parallel, we optimized the Usability of the new design.

Sunrise – new portal concept

The Ergonomists developed a new concept for the web portal of Sunrise, whereby the customer needs were specifically in focus.

Visalyser – packaging layout for Logitech

For the company Logitech, we examined subjects' perceptions of the various communication elements on the packaging. We compared the packaging of Logitech with that of a rival firm.

Doodle - easy and fast

A refresh for Doodle. The redesign followed every trick in the book for user centered design. The result fascinates - Doodle is tidied up, looks fresh and is simply useful.

Quadrat Jewelry – buying silver jewelry on-line

In the Best of Swiss Web Award we won two awards for the design and were nominated for the master.
In the end, www.quadrat.net made it to the 4th place.
 

Children and the Internet - Website Usability put to the test

On the occasion of the father-child day 2009, Dominic Müller (11) could gain an insight into the professional life with the Ergonomists. As the youngest Usability Engineer in Swiss history, he examined during a mini-research project how well pertinent websites serve the needs of children…