Sunrise TV

The Ergonomen conceived and developed the online user manual for Sunrise TV. The new concept uses icons, symbols and an intuitive user guidance through the functions and options of Sunrise TV and supports the user in quickly finding his/her goal: optimized User Experience for Sunrise TV customers.

Swissgrid - Stromhandel ohne Lücken

Die Ergonomen haben bei der Entwicklung des Bilanzgruppen-Management-Applikation der Swissgrid mitgewirkt. Als Sub-Contractor der ipt innovation process technology brachten wir die Benutzersicht in den SCRUM-Prozess ein und verifizierten die User Stories, bevor diese zu den Entwicklern gingen.

MyOne - Kundentreue noch nachhaltiger

Broschüren, Website, Kredit-Rechner, E-Newsletter - der erste Eindruck entscheidet, ob man als (potentieller) Kunde weiter schaut oder nicht. Für MyOne haben wir die Kommunikationsmittel im Usability-Labor und mit dem Visalyser getestet und optimiert.

Credit Suisse AG

The Ergonomists support the Credit Suisse with usability evaluations, as well as optimization of Intranet applications, web offers and strategic innovations – also internationally.

HAPA

Die neuartige Drucklösung für industrielle Anwendungen "redcube" wird mit einer anwenderfreundlichen Bedienung angesteuert. Das "redcube control" wurde mit SCRUM entwickelt, wobei die benutzersicht integraler Bestandteil des Entwicklungsprozesses war. Termingerecht und usable! (2011)

Ministry of Defence, dstl

The Ergonomen participate in an exciting project in counter terrorism: "Biomimetic Executive Antiterrorist Strategic Tool (BEAST)". The project's goal is to develop a method to effectively anticipate potential targets of future terrorist attacks, and to facilitate mitigation. The Ergonomen's task is to provide the Human Factors perspective and to support our partners (BioTRIZ, www.biotriz.com) in planning and implementing the tool set. The innovation is sponsored by the UK Ministry of Defense (MoD).

Sensile medical - High-Tech Medizinverabreichung

Für Sensile Medical analysieren wir Benutzerbedürfnisse und testen Konzepte und haptische Prototypen. Alles sauber dokumentiert für die IEC62366.

SBB AG (Swiss Rail) – infrastructure, telecommunications

As part of a project for the for the Swiss Rail, the Ergonomists are developing the operating concept for the new shunting radio set "LISA". Having participated already in the ergonomic design of the device and its carrier unit, we now look after achieving the easiest possible use in the daily operational routine.

iPad-App für die Schweizer Illustrierte

Wischen, pinchen, touchen,... Auch iPad-Apps müssen intuitiv zu bedienen sein. Ein farbenfrohes Projekt mit vielen Bildstrecken und eingebetteten Videos.

Sunrise

Je klarer die Rechnung ist, desto besser. Das Kundenerlebnis kann man auch sehr gut mit übersichtlichen Layouts von Drucksachen positiv beeinflussen.

JobUp - Bewerber managen

Für JobUp erarbeiteten die Ergonomen die B2B-Lösung für das Bewerbermanagement: Stellenbewerber reichen ihre Unterlagen online ein, die Bearbeitung geschieht online. Kurzfristig, effizient, nachvollziehbar.

transplantinfo.ch - Bundesamt für Gesundheit BAG

Für transplantinfo.ch optimierten wir dei Usability und Struktur. Wichtiger war aber die Schärfung der Inhalte: Klare, kurze, allgemein verständliche Texte dienen dem Zweck der neutralen Information zum Thema Transplantation und Organspende. www.bag.admin.ch/transplantation/

Zurich City Police – general business checkup

We tested the usability together with the City Police, the system users and the system developer company, and developed concrete optimization suggestions, for the user interface as well as for the organization (2009).

Swiss Re – Client Information System, kundennah

The client information system is an Intranet application for client managers, the “customer advisers” of Swiss Re. The user centered design process was very efficient and paid off: The user acceptance was exceptionally high from the beginning.

The Ergonomists also developed the user manual, a quick guide, a trainer ‘s manual, and an interactive guided tour – the users from around the world are thrilled (2007-2008).

Rhaetian Railway – better sales through the Web

The Rhaetian Railway commissioned the Ergonomists to take a closer look at their internet performance with regard to usability. In addition, we were given the opportunity to submit proposals on how to present the offers on www.rhb.ch yet better. After all, all those attractive offers should reach their customers and should be booked (2009).
To the home page of the Rhaetian Railway
 

www.myswitzerland.com – Usability for Switzerland Tourism

How can the offers on the website be made even more usable and accessible? The Ergonomists carried out several usability expert assessments and usability tests on behalf of Switzerland Tourism, who are one of our customers since 2002.
To MySwitzerland.com
 

Switzerland Travel Centre STC – carefree on-line bookings

Booking on-line in Switzerland is like taking a vacation. The reservation process at STC, a subsidiary of SBB (Swiss Rail) and Switzerland Tourism is clearly and easily understandable. The simplicity of the reservation process decides, after all, on the success of the online tourism offer, at least in part.

Police corps of the Canton Zurich

The report logging system “Polis”, probably one of the most important applications of the Zurich police, has been modernized. As part of this, its user interface was given a new look.

The Ergonomists sign responsibly for:
- Ergonomics study and optimization of the user interface
- Quick Start Guide for the most important functions
- Guided Tour (e-Learning)

All that to increase the acceptance by the users and to facilitate the contact with the new product.
 

PostFinance – Secure E-Finance

For PostFinance we solved a tricky question: How can the E-Finance system be protected even more efficiently against hackers’ attacks? For this purpose, we tested and optimized a concept in several steps. The practical solution is already running (2008).