Collections might just be the most rewarding field to work in for a product designer or behavioral economist. Elizabeth Immer explains why and reports on how the Ergonomen-guided overhaul of Swisscom’s collection policy led to savings of more than CHF 8 million in the first 2 years.
Das Neuste aus Ergonomien. Wir berichten regelmässig über die wichtigsten Entwicklungen und Trends aus den Bereichen Usability, User Experience, Customer Experience und Verhaltensökonomie. Bleiben Sie am Ball!
Newsletter
We use cookies and analytics tools to improve this site's usability and usefulness.
More information: Privacy Policy.
