We make it clear

Usability testing, user-centered design, user experience, manuals and training: in our work, the user is in the focus. We introduce the user's point of view in the development of your product, business model and end-to-end customer journey to achieve for you a shorter development time and a higher return on investment through optimized user acceptance.


Usability Evaluation

We test and optimize usability

Witness what your users experience in our usability lab; our experts' review is your takeaway.

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Manuals, Training, eLearning

Let us explain it to your users

Software, hardware or services: we explain it all, while focusing on what is relevant - clear and to the point. 

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User Centered Design

A collaborative process at the Ergonomen

We support your project from the very first ideas, through requirements analysis and usability testing, to the final product. 

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System Ergonomics

Complex systems and Medical Devices

With human factors integration, the users' roles in complex technical systems are clearly defined. 

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User Experience and Emotion

We design your customer interactions

A positive end-to-end user experience is the key to customer satisfaction. Satisfied customers share their experiences. 

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Communication and Impact

Design messages that come across

Products, flyers, manuals: we use eye-tracking and our visalyser test to measure the perceivability and comprehensibility.

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! wie aufdringlich


Müllers kleines ABC (Netzwoche Nr. 13, 2018): ! wie aufdringlich - Theorie: Der Duden sagt: «Das Ausrufezeichen verleiht dem Vorangehenden einen besonderen Nachdruck.» Es ist also dafür gedacht, den Lesenden zu vermitteln, dass es gerade um etwas sehr Wichtiges, Erstaunliches, Befremdliches oder sonst wie Ausserordentliches geht. Damit wird das Ausrufezeichen zum Megaphon unter den Satzzeichen…

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V wie VR


Müllers kleines ABC (Netzwoche Nr. 11, 2018): V wie VR - Theorie: Eine griffige Definition für VR (aka Virtual Reality, aka virtuelle Realität) ist nicht leicht zu finden. Im Grunde ist damit aber stets eine computergeschaffene Wirklichkeit gemeint, in der man sich bewegen und mit der man möglichst direkt interagieren kann. 

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«The Ergonomen are our reliable partners, supporting us with User Experience Design and testing. I appreciate their fast, uncomplicated and competent collaboration.»

Stephan Engl Customer Insights & Validation – Swisscom (Schweiz) AG

«The Ergonomen had an essential contribution in the re-design of our Website. Their clearly structured approach leveraged the overall success of the project.»

Bettina Matzenauer Zürich Tourismus

Our clients