Usability testing, user-centered design, user experience, manuals and training: in our work, the user is in the focus. We introduce the user's point of view in the development of your product, business model and end-to-end customer journey to achieve for you a shorter development time and a higher return on investment through optimized user acceptance.
We test and optimize usability
Witness what your users experience in our usability lab; our experts' review is your takeaway.read more
Let us explain it to your users
Software, hardware or services: we explain it all, while focusing on what is relevant - clear and to the point.read more
A collaborative process at the Ergonomen
We support your project from the very first ideas, through requirements analysis and usability testing, to the final product.read more
Complex systems and Medical Devices
With human factors integration, the users' roles in complex technical systems are clearly defined.read more
We design your customer interactions
A positive end-to-end user experience is the key to customer satisfaction. Satisfied customers share their experiences.read more
Design messages that come across
Products, flyers, manuals: we use eye-tracking and our visalyser test to measure the perceivability and comprehensibility.read more
24 jun 2016
Müllers kleines ABC (Netzwoche 11, 2016):M wie Marketing-Blahblah ist nicht wirklich nützlich, wenn es darum geht, den Kunden von der Qualität eines Produkts oder einer Dienstleistung zu überzeugen. Einsichten aus der Usability-Perspektive in der Juni-Ausgabe Nr. 11 der Netzwoche.
27 may 2016
Müllers kleines ABC (Netzwoche 9, 2016): A wie Autokorrektur: Da hat ein Automat eingegriffen, wenn vom Chef etwa unverblümt bessere Verhütung, statt besserer Vergütung gefordert wird. Es wird kurzerhand die Siam-Katze zerschlissen - statt der SIM-Karte. Mehr dazu in der Mai-Kolumne in der Netzwoche Nr. 9.
«What I appreciate the most about working with the Ergonomen is the professionalism, as well as their broad and competent User Experience know-how. They think holistically, while also being goal- and solution-oriented. »
«Through a rigorous process conducted with extremely high professionalism, the Ergonomen identified a whole amount of improvement points and corresponding measures for our web presence, as well as our strategy. Extensive experience, strict adherence to deadlines, definitely good results and very friendly interactions are just a few keywords. Thank you very much for your work.»