We make it clear

Usability testing, user-centered design, user experience, manuals and training: in our work, the user is in the focus. We introduce the user's point of view in the development of your product, business model and end-to-end customer journey to achieve for you a shorter development time and a higher return on investment through optimized user acceptance.    

Usability Evaluation

We test and optimize usability

Witness what your users experience in our usability lab; our experts' review is your takeaway.

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Manuals and Training

Let us explain it to your users

Software, hardware or services: we explain it all, while focusing on what is relevant - clear and to the point. 

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User Centered Design

A collaborative process at the Ergonomen

We support your project from the very first ideas, through requirements analysis and usability testing, to the final product. 

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System Ergonomics

Complex systems and Medical Devices

With human factors integration, the users' roles in complex technical systems are clearly defined. 

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User Experience and Emotion

We design your customer interactions

A positive end-to-end user experience is the key to customer satisfaction. Satisfied customers share their experiences. 

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Communication and Impact

Design messages that come across

Products, flyers, manuals: we use eye-tracking and our visalyser test to measure the perceivability and comprehensibility.

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News

3 new services + 1 new look for the website = The Ergonomen in 2013

The Ergonomen offer three new services: Integrated GUI Development, Instructional Design and the Ergonomen Usability Label. Their introduction as stand-alone services is based on numerous years of experience and the relaunch of our website offers the perfect opportunity to present them to you.

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"Simply clear!" - Easy and usable manuals

Event on Thursday, April 18, 2013 17:00 - 21:00
Usability is an important factor not only for websites or devices, but also for manuals. Comprehensible and clear instructions as well as motivating design are decisive for user acceptance. This in turn decides whether the users read the manual and are enabled to use a device correctly. Therefore, the manual is a very important customer touch point on the user journey.

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Quotes

«What I appreciate the most about working with the Ergonomen is the professionalism, as well as their broad and competent User Experience know-how. They think holistically, while also being goal- and solution-oriented. »

Stoilka Krasteva Customer Insights & Validation – Swisscom (Schweiz) AG

«The Ergonomen had an essential contribution in the re-design of our Website. Their clearly structured approach leveraged the overall success of the project.»

Bettina Matzenauer Zürich Tourismus

Our clients