We make it clear

Usability testing, user-centered design, user experience, manuals and training: in our work, the user is in the focus. We introduce the user's point of view in the development of your product, business model and end-to-end customer journey to achieve for you a shorter development time and a higher return on investment through optimized user acceptance.

 

Usability Evaluation

We test and optimize usability

Witness what your users experience in our usability lab; our experts' review is your takeaway.

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Manuals, Training, eLearning

Let us explain it to your users

Software, hardware or services: we explain it all, while focusing on what is relevant - clear and to the point. 

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User Centered Design

A collaborative process at the Ergonomen

We support your project from the very first ideas, through requirements analysis and usability testing, to the final product. 

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System Ergonomics

Complex systems and Medical Devices

With human factors integration, the users' roles in complex technical systems are clearly defined. 

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User Experience and Emotion

We design your customer interactions

A positive end-to-end user experience is the key to customer satisfaction. Satisfied customers share their experiences. 

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Communication and Impact

Design messages that come across

Products, flyers, manuals: we use eye-tracking and our visalyser test to measure the perceivability and comprehensibility.

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Blog

S wie Skeuomorphismus

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Müllers kleines ABC (Netzwoche Nr. 9, 2018): S wie Skeuomorphismus! – Theorie: Es gibt Wörter, die faszinieren schon ihres sibyllinischen Klangs wegen – eines davon ist Skeuomorphismus. Dabei steht das Wort für ein Konzept, das jeder kennt und das viel mit Nostalgie gemein hat. Das geht so:

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Der UX-PM-Absolventenkreis wächst!

UX-PM Absolventen

Wir gratulieren den Kursteilnehmenden vom 30./31. Mai zur erfolgreichen UX-PM Level 1 Zertifizierung!

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Quotes

«The workshop for the Artworks Change Coordinators was very successful. We all enjoy it very much! Big congratulations to you! Your material and your concept were very good.»

Sébastien Langlois-Berthelot Trainer, F. Hoffmann-La Roche AG

«All training participants appreciated the workshop design with all kinds of activities and exercises and the E2E process and system «games». »

Jochen Weisser Projektleiter, F. Hoffmann-La Roche AG

Our clients