We make it clear

Usability testing, user-centered design, user experience, manuals and training: in our work, the user is in the focus. We introduce the user's point of view in the development of your product, business model and end-to-end customer journey to achieve for you a shorter development time and a higher return on investment through optimized user acceptance.

 

Usability Evaluation

We test and optimize usability

Witness what your users experience in our usability lab; our experts' review is your takeaway.

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Manuals, Training, eLearning

Let us explain it to your users

Software, hardware or services: we explain it all, while focusing on what is relevant - clear and to the point. 

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User Centered Design

A collaborative process at the Ergonomen

We support your project from the very first ideas, through requirements analysis and usability testing, to the final product. 

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System Ergonomics

Complex systems and Medical Devices

With human factors integration, the users' roles in complex technical systems are clearly defined. 

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User Experience and Emotion

We design your customer interactions

A positive end-to-end user experience is the key to customer satisfaction. Satisfied customers share their experiences. 

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Communication and Impact

Design messages that come across

Products, flyers, manuals: we use eye-tracking and our visalyser test to measure the perceivability and comprehensibility.

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Blog

W wie Wollmilchsau, eierlegende

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Müllers kleines ABC (Netzwoche Nr. 5, 2018): W wie Wollmilchsau, eierlegende - Theorie: Eine eierlegende Wollmilchsau steht umgangssprachlich für etwas, das alle Bedürfnisse befriedigt, allen Ansprüchen gerecht wird und deshalb nur Vorteile hat. In der IT findet man solche Viecher gerne dort, wo viele Leute zusammen an etwas Grossem arbeiten sollen.

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Congratulations!

Absolventen UX-PM Februar 2018

Am 22. Februar 2018 konnten die ersten Absolventen des deutschsprachigen UX-PM-Lehrgangs ihre Level-1-Zertifizierung feiern. «Zwei intensive Tage, die sich gelohnt haben.» resümiert Christian Altenburger, leitender Entwickler beim Schweizer Softwareproduzenten PROFFIX Software AG. Er wünschte, sein ganzes Team hätte teilgenommen.
In der Tat steigt der Bedarf an Mitarbeitern, die beim Thema User Experience, kurz UX, mitreden und abteilungsübergreifend eine stimmige Gesamterfahrung für ihre Kunden orchestrieren können.

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Quotes

«The workshop for the Artworks Change Coordinators was very successful. We all enjoy it very much! Big congratulations to you! Your material and your concept were very good.»

Sébastien Langlois-Berthelot Trainer, F. Hoffmann-La Roche AG

«I am gladly recommending Christopher Müller from the Ergonomen as Usability expert. »

Rita Kovacs Chief Executive Swissfilm Association

Our clients