We make it clear

Usability testing, user-centered design, user experience, manuals and training: in our work, the user is in the focus. We introduce the user's point of view in the development of your product, business model and end-to-end customer journey to achieve for you a shorter development time and a higher return on investment through optimized user acceptance.    

Usability Evaluation

We test and optimize usability

Witness what your users experience in our usability lab; our experts' review is your takeaway.

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Manuals, Training, eLearning

Let us explain it to your users

Software, hardware or services: we explain it all, while focusing on what is relevant - clear and to the point. 

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User Centered Design

A collaborative process at the Ergonomen

We support your project from the very first ideas, through requirements analysis and usability testing, to the final product. 

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System Ergonomics

Complex systems and Medical Devices

With human factors integration, the users' roles in complex technical systems are clearly defined. 

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User Experience and Emotion

We design your customer interactions

A positive end-to-end user experience is the key to customer satisfaction. Satisfied customers share their experiences. 

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Communication and Impact

Design messages that come across

Products, flyers, manuals: we use eye-tracking and our visalyser test to measure the perceivability and comprehensibility.

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U wie Umgangsformen

Müllers kleines ABC (Netzwoche Nr. 7, 2017): U wie Umgangsformen - Als Umgangsform bezeichnen wir die Art und Weise, wie Menschen miteinander interagieren – das hat also unter anderem etwas mit Anstand zu tun...


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Tourist Office 3.0 launched

Innotour supports "Tourist Office 3.0" project

The Ergonomen and gutundgut design the future of Tourist Offices in collaboration with 16 Swiss tourist destinations. Innotour sponsors the project.

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«What I appreciate the most about working with the Ergonomen is the professionalism, as well as their broad and competent User Experience know-how. They think holistically, while also being goal- and solution-oriented. »

Stoilka Krasteva Customer Insights & Validation – Swisscom (Schweiz) AG

«The Ergonomen had an essential contribution in the re-design of our Website. Their clearly structured approach leveraged the overall success of the project.»

Bettina Matzenauer Zürich Tourismus

Our clients