We make it clear

Usability testing, user-centered design, user experience, manuals and training: in our work, the user is in the focus. We introduce the user's point of view in the development of your product, business model and end-to-end customer journey to achieve for you a shorter development time and a higher return on investment through optimized user acceptance.    

Usability Evaluation

We test and optimize usability

Witness what your users experience in our usability lab; our experts' review is your takeaway.

read more

Manuals, Training, eLearning

Let us explain it to your users

Software, hardware or services: we explain it all, while focusing on what is relevant - clear and to the point. 

read more

User Centered Design

A collaborative process at the Ergonomen

We support your project from the very first ideas, through requirements analysis and usability testing, to the final product. 

read more

System Ergonomics

Complex systems and Medical Devices

With human factors integration, the users' roles in complex technical systems are clearly defined. 

read more

User Experience and Emotion

We design your customer interactions

A positive end-to-end user experience is the key to customer satisfaction. Satisfied customers share their experiences. 

read more

Communication and Impact

Design messages that come across

Products, flyers, manuals: we use eye-tracking and our visalyser test to measure the perceivability and comprehensibility.

read more


M wie Marketing-Blahblah

Müllers kleines ABC (Netzwoche 11, 2016):M wie Marketing-Blahblah ist nicht wirklich nützlich, wenn es darum geht, den Kunden von der Qualität eines Produkts oder einer Dienstleistung zu überzeugen. Einsichten aus der Usability-Perspektive in der Juni-Ausgabe Nr. 11 der Netzwoche.


read more

A wie Autokorrektur

Müllers kleines ABC (Netzwoche 9, 2016): A wie Autokorrektur: Da hat ein Automat eingegriffen, wenn vom Chef etwa unverblümt bessere Verhütung, statt besserer Vergütung gefordert wird. Es wird kurzerhand die Siam-Katze zerschlissen - statt der SIM-Karte. Mehr dazu in der Mai-Kolumne in der Netzwoche Nr. 9.  


read more


«What I appreciate the most about working with the Ergonomen is the professionalism, as well as their broad and competent User Experience know-how. They think holistically, while also being goal- and solution-oriented. »

Stoilka Krasteva Customer Insights & Validation – Swisscom (Schweiz) AG

«I can recommend The Ergonomen Usability AG to everyone: they convinced us with their professional know-how and an incredible flexibility.»

Olivier Odermatt Senior Project / Productmanager, Jobup AG

Our clients