We place people in the spotlight. We optimize and design products, services, processes, communication, and experiences. We simplify the complex world.
As Peter F. Drucker famously said, "Culture eats strategy for breakfast." However, at Ergonomen, we prefer to gather as a team and enjoy lunch together. Our mission and values have been developed collaboratively within the team, reflecting our shared vision and commitment.
Technology should serve people. We design from their perspective and advocate for their needs.
We observe, question assumptions, and test. We say what the evidence supports and make clear what remains uncertain.
We listen closely and say what needs to improve and how. We address uncomfortable issues and show a way forward.
Our work matters when it makes things better for the people who use a product or service and the organizations behind it.
We think ahead, keep our word, and do our work with care. We raise problems early and help resolve them.
We keep asking questions, think for ourselves, and try new approaches. Together, we turn good ideas into solutions that work.
We differentiate ourselves from the competition in crucial aspects.
We offer a holistic approach to usability, user experience, and behavioral economics (or behavioral customer experience, BCX, as we call it). This approach focuses not only on technical aspects but also on the human component, including emotions, behaviors, and needs. It's important to recognize that the human component plays a crucial role in designing user-friendly products and services. By considering users' emotions, behaviors, and needs, you can ensure that your solutions meet their expectations and provide positive experiences.
We offer customized solutions that are tailored to the specific needs and goals of each client. There are no standard solutions or templates. What's more important is that we understand your needs and expectations. Empathy is the key to successful outcomes. Tell us what you (really) need and we come up with an efficient approach to help you reching your goals.
We provide comprehensive support to our clients throughout the entire process, from analysis to implementation and beyond. This means that we not only offer recommendations but also assist with the implementation. When introducing new products, we ensure high customer acceptance right from the start and minimize resistance to change.
We utilize the latest methods and tools to maximize the effectiveness and efficiency of your products or services, aiming to achieve the most user-friendly and rewarding outcome for you. We stay up-to-date with the latest research and UX trends, ensuring that we are equipped with the most current knowledge and techniques in the field.
We are highly flexible and can quickly adapt to our clients' needs. Whether it's a short-term or long-term project, we have the ability to accommodate and respond promptly. Our agile approach allows us to be versatile and responsive in delivering solutions that align with your specific requirements.
We have over 20 years of experience in the industry. Our team is composed of experts with diverse backgrounds, including psychology, economics, design, computer science, and engineering. This multidisciplinary expertise allows us to approach usability and user experience challenges from various angles, bringing a well-rounded perspective to our solutions. With our collective knowledge and experience, we are well-equipped to tackle complex projects and deliver high-quality results.
