We place people in the spotlight. We optimize and design products, services, processes, communication, and experiences. We simplify the complex world.
As Peter F. Drucker famously said, "Culture eats strategy for breakfast." However, at Ergonomen, we prefer to gather as a team and enjoy lunch together. Our mission and values have been developed collaboratively within the team, reflecting our shared vision and commitment.
We take responsibility, especially for our projects. We act independently, efficiently and with foresight.
We keep our promises and work reliably, pragmatically and solution-oriented.
We have the courage to try new things. We enjoy our work, we are enthusiastic and passionate.
We are honest, personal and authentic. We distinguish ourselves through humanity and pleasant interactions.
We practice usability in projects, but also in our values. We are direct, open, honest and transparent.
We observe closely, work diligently, and approach our work with confidence, resulting in strong outcomes. Our empathetic and modest approach further enhances our ability to deliver exceptional results.
We differentiate ourselves from the competition in crucial aspects.
We offer a holistic approach to usability, user experience, and behavioral economics (or behavioral customer experience, BCX, as we call it). This approach focuses not only on technical aspects but also on the human component, including emotions, behaviors, and needs. It's important to recognize that the human component plays a crucial role in designing user-friendly products and services. By considering users' emotions, behaviors, and needs, you can ensure that your solutions meet their expectations and provide positive experiences.
We offer customized solutions that are tailored to the specific needs and goals of each client. There are no standard solutions or templates. What's more important is that we understand your needs and expectations. Empathy is the key to successful outcomes. Tell us what you (really) need and we come up with an efficient approach to help you reching your goals.
We provide comprehensive support to our clients throughout the entire process, from analysis to implementation and beyond. This means that we not only offer recommendations but also assist with the implementation. When introducing new products, we ensure high customer acceptance right from the start and minimize resistance to change.
We utilize the latest methods and tools to maximize the effectiveness and efficiency of your products or services, aiming to achieve the most user-friendly and rewarding outcome for you. We stay up-to-date with the latest research and UX trends, ensuring that we are equipped with the most current knowledge and techniques in the field.
We are highly flexible and can quickly adapt to our clients' needs. Whether it's a short-term or long-term project, we have the ability to accommodate and respond promptly. Our agile approach allows us to be versatile and responsive in delivering solutions that align with your specific requirements.
We have over 20 years of experience in the industry. Our team is composed of experts with diverse backgrounds, including psychology, economics, design, computer science, and engineering. This multidisciplinary expertise allows us to approach usability and user experience challenges from various angles, bringing a well-rounded perspective to our solutions. With our collective knowledge and experience, we are well-equipped to tackle complex projects and deliver high-quality results.